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Bug tracking software
01-28-2012, 11:00 PM,
Bug tracking software
Would it be possible to have some specialist bug tracking software installed on the project web site. I don't think that either the forum or the mailing list are ideal places for this.

From a personal point of view I don't check the forum when I am busy as I have been recently, so can easily miss bugs reported. For instance there was a bug on GL Journal entry that I fixed last night, but only because Phil sent me an email about it, otherwise I would have missed it altogether. Also if it gets reported on the mailing list I can read it on my phone, and plan to tackle it later but forget.

There are many open source specialist bug tracking applications out there.


WebERP Africa Ltd
01-29-2012, 08:07 AM, (This post was last modified: 01-29-2012, 09:56 AM by phil.)
RE: Bug tracking software
We do have the sourceforge facility...

Personally I think we are creating disparate places for related information... better to keep it altogether. I like the forum bug reporting as:
a) It is quite convenient I think for users - who do the reporting.
b) All the other information relating to bugs recorded in "bug tracking software" such as allocation of reports to developers severity level etc etc are largely redundant with the small development team we have.
c) It is just more work for me!!

We could adopt a convention on the forum to mark resolved bugs as such in the title of the posting.... couldn't see how to do that so I made up a new sub-forum for RESOLVED-Bugs-Problems. I am moving resolved issues to the resolved forum, so we can see at a glance those bugs - problems that are not resolved. I am encouraged to see good reporting here of bugs.

It is also important to categories our own postings more usefully. eg. I moved this posting from Bugs/Problems to Project Admin
Phil Daintree
webERP Admin
Logic Works Ltd
01-29-2012, 07:12 PM,
RE: Bug tracking software
It's just possible that we have cause and effect mixed up here. Maybe the development team is small because of the way the project is administered, not the other way round? Just a thought :-)

01-30-2012, 09:30 AM,
RE: Bug tracking software
It's a do-ocracy ... you do it if you want it! Happy to host on space - let me know the software you wish to use and I'll bang it up for you Smile
Phil Daintree
webERP Admin
Logic Works Ltd
01-30-2012, 02:41 PM,
RE: Bug tracking software
I think a decent bugtracker/incident tracker is a good idea, because then WebERP will have everything covered, bugtracker, forum, flowcharts, written documentation, email list, blog-wiki and anyone not using WebERP will be missing out!

01-30-2012, 07:35 PM,
RE: Bug tracking software
Klaus and Exson have both suggested Mantis, and I am happy to go with that. Its php/mysql so should be no problem. Load it up, send me the password and I will be happy to administer it.

01-31-2012, 08:12 AM,
RE: Bug tracking software
Yes Sir!!
Phil Daintree
webERP Admin
Logic Works Ltd
02-01-2012, 04:44 AM,
RE: Bug tracking software
All done ...
You are user timmy - I see you added the user tim_schofield - he is admin too Smile
You have always been admin of the sourceforge tracker - so do with that as you will.
Phil Daintree
webERP Admin
Logic Works Ltd
02-01-2012, 09:54 AM,
RE: Bug tracking software
I just set up my account. I tried to report an issue but found:
A required parameter to this page (project_id) was not found.

Seems like I have empty list of projects. I guess it should be prepared by admin.
Pak Ricard
02-01-2012, 10:28 PM,
RE: Bug tracking software
I have got the bug tracking software working (I think) if people want
to try it and let me know if there are any problems. I am new to
Mantis so I am still learning.

Phil: Thanks for this. Can you now make the bugs/problems forum read
only? Also can you add it to the support page on sourceforge?

I notice you have put on the web site that bugs can be reported
wherever people like, irc/mailing list/forums etc ("All reports of
bugs are gratefully received and reporting through any of the above
channels whichever is the most convenient for you is appreciated.").
This seems wrong to me, is it not best that all bugs information be in
the same place? I would suggest the bug tracker is the best place to
keep this info. Having bugs reported in many different places will
lead to chaos. The point is to make our lives easier not harder :-)


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