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Support

There are two main support options that can always be used:

Community Support - this consists of all the developers and users at webERP including many of those mentioned below.

Mailing Lists

The combined knowledge of the subscribers to the webERP mailing lists are the best places to inquire about any issue you may have with using or developing webERP. The users archives and developer archives of the mailing lists already contains many, many answers that you can easily search.

Web Forum

More recently by popular request we introduced a web-based forum if you prefer a web based forum to mailing lists.

The mailing list can also be accessed via the nabble forum that takes the mailing list posts and puts them into a web-based forum - many casual inquirers prefer the convenience of a forum. The search facilities on the nabble forum may be better than the sourceforge list archives search.

IRC

There is also an IRC on freenode #weberp

Bugs

There is a bug reporting and monitoring system at
http://www.weberp.org/bugs
All reports of bugs are gratefully received and reporting through any of the above channels whichever is the most convenient for you is appreciated.

Online Manual

The manual is also an excellent source of information on how webERP works but there is also a comprehensive FAQ. There is also a growing number of How To documents available from the wiki

Commercial Support

Several companies offer commercial support which may be preferable for many businesses who need responses in an agreed time-frame.

webERP cannot endorse any particular support company, preferring to stay independent from any commercial activity. However, developers that are actively contributing to the project are clearly in the best position to provide the best service. Your support for these individuals ensures their continuing commitment to webERP

* Hosting Companies That Offer Pre-Installed webERP Hosting
* Companies That Offer Commercial webERP Support

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