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Invoice Customer - Freight Only?
03-19-2019, 05:13 AM
Post: #1
Invoice Customer - Freight Only?
We sent some Demo/Promo products to a customer and now we need to invoice only for freight.

Any suggestions? Sales Order with zero cost perhaps?

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03-19-2019, 05:55 AM
Post: #2
RE: Invoice Customer - Freight Only?
Assuming you need to reduce the stock levels then what you suggest is correct.

Tim
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03-19-2019, 06:21 AM (This post was last modified: 03-19-2019 06:22 AM by VortecCPI.)
Post: #3
RE: Invoice Customer - Freight Only?
So here is the new problem... I created a Sales Order with product at $0.00 cost with NO FREIGHT and I already invoiced the order so it is closed. I was just recently informed the customer was supposed to pay for freight so now what do I do? Can I edit the original Sales Order? make a new Sales Order with just freight? Perhaps issue a Credit Note and start over?

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03-19-2019, 06:40 AM
Post: #4
RE: Invoice Customer - Freight Only?
Personally I would do anything order with just freight on it. Though the other methods you say will work but they feel messy to me
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03-19-2019, 07:17 AM
Post: #5
RE: Invoice Customer - Freight Only?
(03-19-2019 06:40 AM)falkoner Wrote:  Personally I would do anything order with just freight on it. Though the other methods you say will work but they feel messy to me

How do we create a Sales Order with just freight? It appears we must select a product before we can proceed forward...

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