Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Invoice.pdf in 3.11 error
12-27-2012, 12:34 AM
Post: #1
Invoice.pdf in 3.11 error
I am running 3.11. My system was running fine until about 6 months ago. All of a sudden I could not print customer statements in pdf form. I can live with that by printing the html screen shot of the customer account, but it looks like crap.

About a week ago my ISP must have done a server upgrade because my site was offline for a morning then came back, and when it did I could not print the customer invoice in pdf form. I can do the html one, but once again, it looks like crap.

This is the error message I get from the pdf invoice:

Quote:FPDF error: Unable to create output file, check your directory permissions and ownership, output filename: companies/sunshin_weberp/reports/Invoice.pdf

I contacted my ISP and they only suggested this:

Quote:when I check the folders under MYDOMAIN/ for companies/MYCOMPANY/reports

I only find

{MYDOMAIN}/webERP-401/companies/MYCOMPANY
{MYDOMAIN}/webERP-311/companies/MYCOMPANY

not matching the output directory /companies/MYCOMPANY/reports/Invoice.pdf


please check the programming making sure the invoice is being created in the correct folder with 777 permission

I went into the site with filezilla and the folder structure is indeed there. I changed the folders and files to 777, but nothing has fixed itself.

What now?
Find all posts by this user
Quote this message in a reply
12-27-2012, 03:41 AM
Post: #2
RE: Invoice.pdf in 3.11 error
Does specific folder "companies/sunshin_weberp/reports" exist?
Find all posts by this user
Quote this message in a reply
12-27-2012, 04:54 AM
Post: #3
RE: Invoice.pdf in 3.11 error
Yes, and so does the Invoice.pdf file. Last modified Dec 20, 2012. Folder from before that time.
Find all posts by this user
Quote this message in a reply
12-28-2012, 05:06 AM
Post: #4
RE: Invoice.pdf in 3.11 error
I deleted the Invoice.pdf file out of that folder and now it will "generate" an invoice, but it is a completely blank page. I tried changing the Invoice.pdf permissions to 777 and still nothing.
Find all posts by this user
Quote this message in a reply
12-28-2012, 05:31 AM
Post: #5
RE: Invoice.pdf in 3.11 error
You need to upgrade for so many reasons.

Phil Daintree
webERP Admin
Logic Works Ltd
http://www.logicworks.co.nz
Visit this user's website Find all posts by this user
Quote this message in a reply
Post Reply 


Forum Jump:


User(s) browsing this thread: 1 Guest(s)