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Not Able to create customer branch
06-27-2015, 04:57 PM
Post: #1
Not Able to create customer branch
Today I have downloaded Weberp 4.12.3. After adding a customer when I try to create customer branch, system is giving error "ERROR Message Report : There are no sales people defined as yet - customer branches must be allocated to a sales person. Please use the link below to define at least one sales person". I have created salesperson, but there is no option in the screen to enter the salesperson. Screen Shot attached.


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06-27-2015, 05:05 PM
Post: #2
RE: Not Able to create customer branch
Silly question, but you refreshed this screen after you created the sales person?

Tim
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06-27-2015, 05:11 PM
Post: #3
RE: Not Able to create customer branch
(06-27-2015 05:05 PM)falkoner Wrote:  Silly question, but you refreshed this screen after you created the sales person?

Tim

Not only refreshing, I have even logged and logged in after created the salesperson. But still the error remains same
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06-27-2015, 05:25 PM
Post: #4
RE: Not Able to create customer branch
The only way I can see that error could be generated is if the salesperson has the "Current" flag set to NO. Can you check this?

Tim
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06-27-2015, 05:30 PM
Post: #5
RE: Not Able to create customer branch
(06-27-2015 05:25 PM)falkoner Wrote:  The only way I can see that error could be generated is if the salesperson has the "Current" flag set to NO. Can you check this?

Tim

Thanks TIM. That was the issue. Now I am able to create the branch. I changed the current to YES and it worked.
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