CRM INTEGRATION

[dalescott]

I fooled around some with X2CRM and it's a nice environment, but I like the simplicity of SuiteCRM better, at least on a tablet. However, I'm already somewhat familiar with Yii, which is a point in X2CRM's favour. I need to investigate how projects work in the two.

Has anyone been down the CRM integration path lately? Can you share a brief description of what the integration did for the user? I read an old post (maybe TigerCRM?) where IIRC they matched up tables in the CRM with tables in webERP having the same data, created new supertables with columns from both, and then modified both the CRM and webERP to use the new tables. Yuch! That just seems an unmaintainable mess, but please educate me if I'm wrong. I'm thinking of something towards the absolute bare minimum now, and grow later as needed.