How to annul an invoice

[rolamdo]

Let's say that a vendor made a mistake when he created the invoice, is there a page where the administrator can go to annul (cancel/revoke) that invoice?
Thank you

[weberp1]

Hi, to cancel an invoice you need to credit it. - Tim

[rolamdo]

Hi, to cancel an invoice you need to credit it. - Tim

what do you mean?
can you please be a little more specific ?

[Exsonqu_Qu]

Hi, rolamdo,

The simple way is to find the customer of the invoice first. Then click Customer Transaction Inquiry, find the invoice need to revoke, click Credit. Then the credit not interface will show. Just fill those data needed. Then you'll get a credit note.

Best regards!

Exson

[rolamdo]

Thank you