RE: Document Automation?
haha, ok i am not that much of a noob. (no offense taken or meant)
Maybe a bit more explanation.
Customer gets a new network system and 5 computers, labor to install and train on the system.
I know how that works in weberp, no problem.
At the time of sale the customer would also get a service contract. For 1 network and 5 computers prorated until the end of the year, and then it becomes reoccurring for the next x years. It is a contract with lots of ... party of the first part ... mumbo jumbo, but the customer info, dates, equipment covered, and salesman info all can come from weberp.
The salesman in the field would be able to create all of the necessary documents quickly and send them in pdf to the customer. In the office we get all the info and can track all contracts and payments.
For the accounting side the service contract would move the revenue into unearned income, have a monthly ledger entry to move from unearned income to earned income service contract, and at the end of the year we make it a reoccurring transaction for the next x years.
Then if/when something needs to be serviced for the customer we can create an invoice for the service with a full discount to keep track of how often and what type of service is required and then at the end of the year be able to tell how much we actually made off that contract.
I could use a word processor to create the contract part, but I would prefer the open source, web based solution where the data all comes from the same database, transactions get entered, and I can make reports to keep track of the contracts, dates, usage, salesman, etc.
It doesn't look like this has come up before for other users, or they saw a different solution, but I just thought I would ask.
thanks,
eddiej
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