not able to print pdf document 64-bit Win 7
|
05-22-2015, 10:45 PM
Post: #1
|
|||
|
|||
not able to print pdf document 64-bit Win 7
Hi all,
I just found this issue. Client machine has Win 7 64-bit with Adobe XI (11.0.11). I can view the document but when I try to print I get a message saying The document could not be printed. There were no pages selected to print. If I use a WIN 7 32-bit with Adobe X prints fine. Also we just installed a customer and he has Win 8 client 64-bit and he just gets an error. I suspect this maybe 64-bit issue and hope someone has found a resolution. Thanks, Bill |
|||
05-22-2015, 11:05 PM
Post: #2
|
|||
|
|||
RE: not able to print pdf document 64-bit Win 7
Hi Bill, I think this is an Adobe issue. Looking at their forums one solution that seemed to work for many people was disabling protected mode in Acrobat. I never use windows so can't test it but I believe it is under [Edit | Preferences | Security (Enhanced)]
Thanks Tim |
|||
05-23-2015, 03:40 AM
Post: #3
|
|||
|
|||
RE: not able to print pdf document 64-bit Win 7
(05-22-2015 11:05 PM)falkoner Wrote: Hi Bill, I think this is an Adobe issue. Looking at their forums one solution that seemed to work for many people was disabling protected mode in Acrobat. I never use windows so can't test it but I believe it is under [Edit | Preferences | Security (Enhanced)] Thanks Tim, that did the trick on my PC (Win 7 64-bit) I will need to try this on our customer PC (WIN 8 64-bit) |
|||
« Next Oldest | Next Newest »
|
User(s) browsing this thread: