[SOLVED] Receive payments against a invoice

[Raysir]

Hi,

I am running 4.10.1 and cannot figure out how to accept a payment to satisfy Sales Invoices in the "Outstanding Transactions" section of the printed CustStatements_date_.pdf report.

When I click on and attempt to run the Receivables | Where Allocated Inquiry, it just hangs at the CustWhereAlloc.php script.

All my customers have at least one Branch assigned to them.

If I select a customer that has a Sales Invoice listed in the Outstanding Transactions section of the Customer Statements report, then click "Allocate Receipts OR Credit Notes", for that customer, I receive a message >>INFORMATION Message : No outstanding receipts or credits to be allocated for this customer.

I am at a loss as how to do this. I am not an accountant so some of this terminology is not familiar to me. Please help by telling what to click on to solve this problem.

Thanks,

ray