Bug tracking software

[opto]

and from our web2project experience: bugs are most often first discussed on the forum in 'general help' or developer corner - then, if nicely asked, most users are willing to create a mantis entry with link to forum (if solution already there).
In any case, it helps to see what bug has been reported when for which version (!!), whether there is already a solution and whether that solution has gone into the genral distributed version (!). Not every bugfix on the forum will be able to go into svn trunk without crossrelation to other code parts.
Klaus