RE: How can i stop payments from disappearing after allocation in customer statement?
Have you tried this setting in System Parameters? If set to yes it shows even settled transaction in the last 1 month. YOU can expand the time frame if needed
Show Settled Last Month: Yes-No This setting refers to the format of customer statements. If the invoices and credit notes that have been paid and settled during the course of the current month should be shown then select Yes. Selecting No will only show currently outstanding invoices, credits and payments that have not been allocated
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