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SERIAL NUMBERS OF STOCKS CANNOT BE FOUND. - Printable Version

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SERIAL NUMBERS OF STOCKS CANNOT BE FOUND. - meisam - 06-13-2013

hello!!! i just got a problem with my stocks.

i am processing invoice for certain customers, but i cannot find the serial numbers of my stocks. it has a quantity on hand but the the serial numbers cannot be viewed.

hope i can find answer to this problem...
thank you...


RE: SERIAL NUMBERS OF STOCKS CANNOT BE FOUND. - phil - 06-13-2013

Check in Stocks.php that the item is "controlled" and "serialised" - if so then when you view the StockStatus.php - there should be a link to see the serial numbers at each location


RE: SERIAL NUMBERS OF STOCKS CANNOT BE FOUND. - meisam - 06-13-2013

the problem is, the serial numbers do not display when i view the link to see the serial numbers at each location....

all stock of controlled items do not display the serial numbers eventhough there were existing stocks on hand.

how is that possible?


RE: SERIAL NUMBERS OF STOCKS CANNOT BE FOUND. - phil - 06-13-2013

Was this the link you were using ... any chance of a screen shot?


RE: SERIAL NUMBERS OF STOCKS CANNOT BE FOUND. - meisam - 06-13-2013

Hi
Please check attached screen shot of this link. We cannot prepare invoice because of this problem.
All items shows that we have stocks on hand but when we want to confirm sale order and scan serial , serial is not available .
is there any solution for this?

your answer will be very much appreciated...

thank you...



RE: SERIAL NUMBERS OF STOCKS CANNOT BE FOUND. - phil - 06-14-2013

Weird .... it works for me ok?
I would need access to your system to check this out for you.
Please respond off forum if you need me to login and figure out for you.


RE: SERIAL NUMBERS OF STOCKS CANNOT BE FOUND. - meisam - 06-15-2013

Dear Phil
Thanks for your reply , how can i response out from ?
Regards
Meisam