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How to issue Credit Note to Customer? - Printable Version

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How to issue Credit Note to Customer? - ronwong - 02-10-2012 03:07 PM

I was answered to do sales analysis, but I could not find any. FOr suppliers, its easy. But for customers, when I try to do a CR, it has to be against something in some invoice. When I just try to add a CR, it gives me a list of stock code and quantity table, am I missing something?


RE: How to issue Credit Note to Customer? - phil - 02-10-2012 05:26 PM

Main Menu -> Receivables -> Create Credit Note (under the transactions section)

You need to make up a service item - select it. Is it advertising subsidy or rebate or something ... make up a service item for it.
You have to select an item - in the same way as sales.